I just seen some guy over on AT saying that he has tried to get ahold of Elite via telephone for the last 3 weeks with no success. This has prompted me to independently take it upon myself to conduct an independent experiment.
Over the course of 10 business days, I have chosen 5 archery companies to pool from. Each company will receive 25 phone calls per day, at random times, from random land lines, with random archery related topics in order to gauge each company's customer service with respect to the 'talking to an english speaking human being factor'
Once I process the data in my lab and compile the results, I will be sharing my report with the archery community.
Thank you for your attention to this matter.