G5 Customer Service?

[cokepelli]

Does anyone have any experience with them. I contacted them about something bad that happened with a striker broadhead. Basically, I had a bad shot on an 8 pointer and hit him in his shoulder. I let him lay overnight and went back the next day to look for him. At the point of impact, I found laying in the grass 2 of the blades! They were slightly bent and the edges were chipped up a bit. After 5 hours of tracking him I lost the trail, I had to give up. Very sick over this, the bad shot, the broadhead issue, and especially the lost deer.

[Rgarbarino]

If you admittedly made a bad shot what do you expect G5 customer service to do for you? Just curious.

I have had great service from them, getting replacement parts for G5 rests.

[Perry24]

The only time I had to use their warranty was to replace a meta peep and it was taken care of quickly.

I guess my question would be what do you expect them to do? I doubt many mechanicals can withstand impact with bone nor are they known to blow through bone, with the exception of ribs.

[cokepelli]

yeah i don't really know what I expect but I shoot fixed blades and I don't expect 2 blades to come off on impact.

[Perry24]

yeah i don't really know what I expect but I shoot fixed blades and I don't expect 2 blades to come off on impact.

Sorry about that! My bad. As soon as I read about blades coming off, my mind goes right to mechanicals! Even with bone impact, I do think it is kind of strange that a fixed blade came apart.

[IRISH66]

That is weird that the blades came off, I shoot the G5 Carbon Steels and they are awesome and durable. I was looking at the Strikers but with the CS you can easily resharpen them

[bgriff008]

At least the blades arent left in the deer to cause internal damage over time. The deer should recover just fine, if it was a bad shot. Tough telling what part of the deer you actually hit. Maybe the arrow passed through and hit something to break the blades. I could be totally off base, just thinking outside the box.

[cokepelli]

I guess I am just wondering if it was a defective head. I have never had blades come off of a fixed blade and I have used many different broadheads and although I have never hit a shoulder with one before I have hit rocks and trees in my yard before.

[cokepelli]

I never found the arrow at all!

[Magilla]

If you have the damaged head and it is obviously faulty you will have no problems getting it replaced, G5 customer service is exceptional.