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Thread: Elite Customer Service

  1. #1
    Junior Member Fawn
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    Default Elite Customer Service

    Elite must be doing good cause I have called them, emailed them given them my personal phone # to purchase at least two bows and havent heard a word from them, NOT GOOD BUISNESS ELITE get it together!

  2. #2
    Respected Member Ten Point Stag YETI ARCHERY's Avatar
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    Gee, I don't know have you tried to go through a dealer first?

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  3. #3
    Respected Member Ten Point jschulz's Avatar
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    You have to go through a dealer.
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    Respected Member Ten Point Stag kydirtbag's Avatar
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    telling them that they don't know how to run a business doesn't help your cause any...be careful
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  5. #5
    Moderator Stag Smeagol's Avatar
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    Here's the link to the dealer page. Click on the state you are in. Find the dealer near you. Go spend your $$$. Fairly simple process.

    http://www.elitearchery.com/states/dealers.html

  6. #6
    Respected Member Ten Point Stag vhunter's Avatar
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    Seems to be to kinds of people out there. Those you talk to somebody ever time they call, and those who call and call and can't ever get a hold of anybody. Seems a little strange to me.
    Last edited by vhunter; 03-12-2009 at 10:50 AM.





  7. #7
    Respected Member Ten Point
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    Quote Originally Posted by vhunter View Post
    Seems to be to kinds of people out there. Those you talk to somebody ever time they call, and those who call and call and get ever get a hold of anybody. Seems a little strange to me.
    It does seem that way. Even before the big change of ownership my dealer would call and call and get nothing so I would call and get answered immediately everytime except for once. I left a message and they called me back that afternoon.

    As stated before find a dealer and purchase from them. Elite does not sell direct to customers.
    Dan

  8. #8
    Senior Member Six Point cdhunter's Avatar
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    Quote Originally Posted by GOTTABOWHUNT View Post
    Elite must be doing good cause I have called them, emailed them given them my personal phone # to purchase at least two bows and havent heard a word from them, NOT GOOD BUISNESS ELITE get it together!

    Just rereading his posts sounds like this guy is wanting to become a dealer.
    I agree with kydirtbag that insulting a company your wanting to deal with won't help your cause. Getting sarcastic with new members or existing members has to stop. Some people are having genuine problems with Elite and this forum maybe the only way they have of getting Elites attention. I've been in this gentleman's position where after I felt that I had exhausted all other channels I posted my issue, Kevin stepped up and we have been working to resolve the problem. The rest of the forum members went into full attack mode, to this day it has left me with a bad taste. At the end of that day I appologized for actions of mine that I felt were inappropriate and locked the thread. Latter a mod removed the thread from the site. My point is at some point somebody is going to be disappointed with the service or actions of elite in regards to themselves. Think about how you would like to be treated and treat others the same.
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  9. #9
    Respected Member Ten Point cbarber's Avatar
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    some of you need to realize that not everyone has an elite dealer close buy. many are not able to drive over to a dealer and spend cash. he maybe wanting aproval to buy from an outta state dealer. get off his back and give him a chance, just like you told him to give elite a chance

  10. #10
    Respected Member Ten Point Stag vhunter's Avatar
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    Quote Originally Posted by cbarber View Post
    some of you need to realize that not everyone has an elite dealer close buy. many are not able to drive over to a dealer and spend cash. he maybe wanting aproval to buy from an outta state dealer. get off his back and give him a chance, just like you told him to give elite a chance
    Yep..........





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