The Elite Promise

[Mags Army]

This is the announcement Pete was talking about last night:



The Elite Promise



Elite Archery announces a groundbreaking new Guarantee on its bows as well as positive changes to its Limited Lifetime Warranty. Coupled together, this Elite Promise gives hunters and archers the peace of mind knowing Elite Archery stands behind its products, its dealers, and its customers.



Elite Archery Limited Lifetime Warranty




Elite Archery stands behind the workmanship and overall quality of its bows through a Limited Lifetime Warranty. This Limited Lifetime Warranty is fully transferable and is valid no matter where the bow was purchased (new or used). This warranty covers the riser, pocket, limbs and eccentrics against defects in material and workmanship for the lifetime of the bow. The Limited Lifetime Warranty covers all bows manufactured by Elite Archery in the past and present.

The Elite Archery Limited Lifetime Warranty does not cover strings, cables, decoration and overall finish of the bow. Alterations or modifications to the bow by the consumer may void this Limited Lifetime Warranty. The Limited Lifetime Warranty does not cover misuse or abuse of the bow such as dry-firing, dropping, intentional or unintentional damage, etc. Elite Archery reserves the right to deny warranty coverage in the event that misuse is observed.

Elite Archery retains the right to replace components with equivalent components that may be of different design or decoration. Elite Archery may also request to visually inspect failed components prior to issuing parts and/or service.

There are no other warranties expressed or implied binding Elite Archery, Certified Elite Dealers and Certified Elite Distributors (International).






Elite Hunt Guarantee



Elite Archery believes that our customers are top priority and we want our customers to be 100% confident in their bows. Elite Archery is comprised of dedicated and passionate bow hunters – for this reason we offer a unique guarantee for our hunting customers.

It happens. You are on the hunt of a lifetime and you accidentally touch your broadhead to your string. You are taking your one-week of vacation to hunt with your friends and your buddy dry-fires your bow. If there isn’t a bow shop within driving distance, your hunt is over – but not if you’re shooting an Elite bow. No matter where you are or what happened to your bow, Elite will send a bow to you at no charge the very next day so that you can finish your hunt. This bow is on loan from Elite Archery and not intended to replace your damaged bow. The loaner bow will arrive with the customers requested draw weight and length, with a rest, sight and peep installed. The bow will be tuned and ready to shoot. It will only need to be sighted in with the customer’s arrows.

If something happens to your bow while on your hunt, please call us at 877-503-5483 and ask for the warranty department. The bows must be returned to us in the condition that they were shipped with all accessories. The loaner bow must sent using a shipping company that provides package tracking. Our goal is to make sure you can finish your hunt, no matter where you are, no matter what happened.

[ba3darcher]

Talk about going above and beyond....Elite is once again leading the way for archers. Couldn't be prouder to be affiliated with such a great company.

[BigBore56]

Elite was already one of the "Premier" bow companies...this announcement will make them the "Top Dog" in this industry. No one has ever offered a transferable warranty on a bow; I predict you will see sales jump in 2010. Just shows what a quality and well built product Elite has.

[shigsarch1]

Im not even sure this classifies as above and beyond. Lets say "Unheard of Customer Service and Support".............

WTG Elite... as usual a top notch company with top notch people running the show.

[standsitter]

Kinda predicted the warranty thing but the loaner bow is outstanding, WOW!!!

[J3100]

Does this cover bows already sold or just what leaves the factory now?

[Mags Army]

Does this cover bows already sold or just what leaves the factory now?


This covers all Elite bows. As long as the damage is covered under the warranty - any Elite owner is good to go.

[TexasCanesFan]

OK, I will give credit where credit is due.

That is the most stand up thing I have ever seen an archery company do. Truly above and beyond!!!!

[RFD529]

Thank's Elite!!! Glad I made the switch...

[Button Buck]

Outstanding:)

[vhunter]

I have to say this kind of CS is going to sell you guys a ton of bows. Great move.

[Takeum]

Thanks Elite for being the best of the best!

[TEXAS 10PT]

What about cams??? Will you have 06-08 cams available??? Not sure if this falls in the eccentrics you are talking about.

Thanks

TEXAS

[2xR]

OUT FREAKIN' STANDING... WTG Elite...

[Meleagris1]

Makes me proud to shoot an Elite. :woohoo:

[dwm323]

Only thing I can say is AWESOME!!!!

[jjbuilder]

Good job Elite!

[hookie25]

Thanks for continuing as the best customer service in the business!!!!!

[DvD]

Is this guarantee extented world wide?

[EliteGThoe]

Pretty Cool!

[cmillett79]

Very outstanding news ! This will increase sells a pretty good bit...Just have to get my local shop to pick them up.

[three5x5s]

I take a backup bow with me on away from home trips, but this is a GREAT OFFER. Nice to know I can get a 26DL bow in few days if I needed it.

[tomkat04]

WoW! I am so glad I couldn't stay away from Elite. Now I really gotta get me a used bow!

[jkk]

What about cams??? Will you have 06-08 cams available??? Not sure if this falls in the eccentrics you are talking about.

Thanks

TEXAS

They are covered by this warranty.

[Maybee-R]

Kinda settles the argument of Hmm wonder what bow would be best for me?
Awesome move Elite! Unreal and Stands out above all the rest.

[jkk]

Is this guarantee extented world wide?

Yes, the guarantee is worldwide. We will do our best to overnight one to you (it will come the fastest way possible).

[flintcreek6412]

Very class act Elite. Great way to stand behind your product.

[old man archer]

OK that does it bring on the 2010's I've got another bow to buy. In all my years in archery I never thought I'd see a company commit itself to it's customers like this. The archery world is no longer complacent and or stagnant and looking at the how fast will it go aspect but was just rocked with WE BELIEVE IN OUR PRODUCT AND WE"LL PROVE IT to everyone especially OUR CUSTOMERS!!!!!!!

[shootstraight]

I believe you have found your "purple cow".

This is really great news.

[RNO]

That's it right there. Who can match that warranty?


New mission statement - ELITE, Leading the way.


............

[Deepfryer]

OK that does it bring on the 2010's I've got another bow to buy. In all my years in archery I never thought I'd see a company commit itself to it's customers like this. The archery world is no longer complacent and or stagnant and looking at the how fast will it go aspect but was just rocked with WE BELIEVE IN OUR PRODUCT AND WE"LL PROVE IT to everyone especially OUR CUSTOMERS!!!!!!!


Very well said !!

Thank You Elite, You've made selling an outstanding line of Bows Even Easier

Karl

[kansas]

Freakin awesome, just ordered my gt500 today then I come home and read this.

[HONKER]

This is awesome. Now if there was just a simpler way for me to buy a new bow without having to drive 250 miles one way. Bow in the boonies program. PLEASE!

[Magilla]

Brilliant move Elite, looks like you expect the 2010 lineup to be as good as previous Elites.

[EAPE]

Top notch!!!!!!!!!! and a big thank you for awesome customer service

[Gurnbow]

Outstanding! The Promise just put Elite into a class by itself. Thank You!

[Gripwerks]

Wow. Impressive.

[bloodtrail1]

Wow......Now thats quite some customer service and great warranty!
And the loaner bow program is very unique and sure to save some folks from losing their hunt of a lifetime if something bad happens!
Very nice!

[kwarnimo]

Wow. Customer service in general is a dying art these days it seems, and now Elite steps up with this. I was already sold by your quality, now you have the best warranty i've ever seen. As long as you guys are making bows, i'll be buying them. Thanks!

[Capt Ray]

Did the rest of you hear that? I believe it was the other major manufacturers jaws and some very large turds hitting the floor.

Boys the proof is in the pudding and Elite's pudding taste pretty good right now.

[Chenry]

Just more reason to be an Elite-aholic. Thanks for the even better warranty. Times aren't the best right now, just proves the quality of company that Elite really is!

[RBO]

That will make it even easier to sale a great bow!!

[weave]

This is one SUPER warranty....I cannot wait to get my hands on an Elite bow.

[FURY X ARCHER]

My brother is on a hunt right now and just had is bow come apart from hitting the bottom of his stand upon release of his arrow while trying to harvest a decent buck,,, bottom cam bent and string was damaged also... So we will see how this warranty works??? He does not get many days off to hunt so hopefully he can get a loaner bow until i can get it fixed at the shop....

[jkk]

Have him call us at 1-877-503-5483, pick 3 for technical support.

[Nampom]

This gives even a great reason to shoot an Elite.. Awesome guys.

[4snshine]

All i can say is WOW, i love my GT500s and haven't seen a reason to change. Thanks Elite for the awsome bow's and the warrenty to help retain their value into the furture

[Carpshooter]

All i can say is WOW, i love my GT500s and haven't seen a reason to change. Thanks Elite for the awsome bow's and the warrenty to help retain their value into the furture
When I first read about this warrenty ,I thought :dance3: no-way ,but it made my jaw :jaw: drop to believe it .:) I may have to look closer at an Elite bow now !greenwithenvygreenwithenvygreenwithenvy

[DPEREZ905]

I am a very proud Elite owner and love these bows. I won my first two competition shoots with it at TAMUK and just love it. I especially love the new hunt promise they came out with. I shot my first deer with it two weeks ago and dropped him in his tracks had the gf with me and i looked over and said "thats an Elite for ya"

[jackall]

Thats what a company that stands behind there product should do...

[azone5]

I love my GT 500, and now I love it even more! What a great idea, unheard of in the archery industry!

All chant together: Elite Elite Elite...

[Magnum]

I just bought a used Elite from AT. The original owner never registered it and lost his paperwork. Will this bow be covered with warranty and what do I have to do?
Thank you!
Magnum

[RBO]

Yes the bow has warranty!

[WheelinArcher]

I cant agree more...outstanding!

OK, I will give credit where credit is due.

That is the most stand up thing I have ever seen an archery company do. Truly above and beyond!!!!

[fender68]

With a warranty like that, i think i know what bow brand i'll be buying in january!! i was planning on a ZX7 extreme but not anymore!! Elite's where it's at!!!

[Chippy (aka Slippy)]

With a warranty like that, i think i know what bow brand i'll be buying in january!! i was planning on a ZX7 extreme but not anymore!! Elite's where it's at!!!

oh yeah!! I wouldn't give any other bow company a chance. :woohoo:

[Carpshooter]

Outstanding !:beer1:

[eastonoutdoors]

I have recently found out the Elite archery promise is just words written on a page and not lived by its owners and employees. Glad I did not go ahead and purchase the Answer I was looking at. They do not even have the new catalog available at there dealers. Another company growing to fast to keep up with core values and understand customer service.

[miller1]

I have recently found out the Elite archery promise is just words written on a page and not lived by its owners and employees. Glad I did not go ahead and purchase the Answer I was looking at. They do not even have the new catalog available at there dealers. Another company growing to fast to keep up with core values and understand customer service.

if Elites warrenty and cs isnt good enough for you then you are never going to be happy with any other company. :thumbsdown:

[eastonoutdoors]

I have been very happy with the CS I have gotten from the current bow manufacture that I shoot. I will stay with them. Elite could take some lessons from them on customer service.

[miller1]

then why are you on this forum, catch ya later

[Button Buck]

I have been very happy with the CS I have gotten from the current bow manufacture that I shoot. I will stay with them. Elite could take some lessons from them on customer service.You have gotten a very different experience than I have recieved from Maggie, Jim, Kerrian, and Pete on a personal level. They have treated me like royalty each time I contacted them.

[pinoybowhunter]

I agree this is definitely the best warranty in the industry. right now I shoot a diamond bow. so far everything's ok but as soon as I have the money or when I'm in the market again for a new bow, elite's definitely gonna be my next one. I shot the elite hunter last year at the deer and turkey expo in Madison, WI. best bow I shot so far

[WILLIAMOREN]

The Elite Promise

Elite Archery announces a groundbreaking new Guarantee on its bows as well as positive changes to its Limited Lifetime Warranty. Coupled together, this Elite Promise gives hunters and archers the peace of mind knowing Elite Archery stands behind its products, its dealers, and its customers.

:liebe069: It is the outstanding and fabulous to have the bow of such a great company with more availability of customers support...really bang of bow...

[Nathan]

Hi, I am 32 years old and lives in New York City. The purpose of joining this platform is that my hobby is archery and I am looking for advanced information and services of this community. It is great that it provides this outstanding warranty.

[Chippy (aka Slippy)]

Hi, I am 32 years old and lives in New York City. The purpose of joining this platform is that my hobby is archery and I am looking for advanced information and services of this community. It is great that it provides this outstanding warranty.

:shakehands:

[P.Smash]

The Elite Promise

Elite Archery announces a groundbreaking new Guarantee on its bows as well as positive changes to its Limited Lifetime Warranty. Coupled together, this Elite Promise gives hunters and archers the peace of mind knowing Elite Archery stands behind its products, its dealers, and its customers.

:liebe069: It is the outstanding and fabulous to have the bow of such a great company with more availability of customers support...really bang of bow...


It is outstanding and fabulous! Bang of a bow is right :thumb: It's also outstanding and fabulous of you to post your outstanding and fabulous thoughts. Bully good post :thumb:

[DRUNKBUSTER]

I can say that without a doubt the customer service that the elite group has is by far second to none. I have owned a lot of different bows by different bow companies and the customer service of those companies don't hold a candle to elite's. I have only spoke with maggie, dick, and katie (mostly through email) at elite and they are top notch people in my opinion and they definitely care about their customers as i am sure the other members of the company do as well. They listen, respond quickly to any issues or questions, and are serious about honoring their products. As far as the bows they manufacture, "awesome" best bow i have ever shot! Keep up the great work guys and gals...your work is definitely recognized and appreciated!! Thanks for the great service and awesome products!

[DRUNKBUSTER]

i have been very happy with the cs i have gotten from the current bow manufacture that i shoot. I will stay with them. Elite could take some lessons from them on customer service.

you must have been speaking with a different bow company then elite!